Why haven’t you contacted Authentec Support and asked them about updated drivers? Check ‘ DigitalPersona Personal 4. Monday, November 23, It seems Authentec has released a new version of its own software TrueSuite , but they don’t provide a link for a download. I have the same question. I called tech support and had a long argument with the guys about this. Information and links in this thread may no longer be available or relevant.

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Check the Toshiba download site and Toshiba support forums for updated drivers and software. So what more you gonna do??? It’s exactly the same with computer hardware – you make your problem known ahthentec the source of the hardware, otherwise the problem will NEVER be addressed and resolved!

Is there something that i need to set up at the DigitalPersona software to pick up the fingerprint reader. I have the same question.

If you believe this comment is offensive or violates the CNET’s Site Terms of Useyou can report it below this will not automatically remove the comment. So unless and until all those firms get their tech support act together, these types of forums will be the lifeline for stranded users.


Biometric – AuthenTec – AuthenTec Inc. AES2501B Drivers Download

Thursday, January 21, 9: I have follow your instruction for updating the latest DigitalPersona software. Explore Further Authentec Truesuite. E Manage registered accounts. Next download and install DigitalPersona Personal ver 4.

DriverMax – Biometric – AuthenTec – AuthenTec Inc. AESB Drivers Download

Friday, November 27, From what is stated on AuthenTec’s website thay may provide the updated drivers to the vendor, HP in this case.

Wednesday, October 28, 4: Still no reply from Authentec but after a lot of web research I found I solution: Why haven’t you contacted Authentec Support and asked them about updated drivers? Double click the DigitalPersona icon on the task bar and choose ‘ About ‘. Sunday, October 25, 5: If this will still not work then: Login or create an account to post a review. There are two folders: Thursday, January 13, 3: Clicking on the Download Now Visit Site button above will open a connection to a third-party site.


Then tell HP exactly how you feel since they are responsivle for the hardware they sell! Remove From My Forums.

AuthenTec AES2501B (EntréPad)

Once reported, our staff will be notified and qindows comment will be reviewed. Before You will install anything do what’s written in below guide: Marked as answer by RolandoRamirez Tuesday, October 27, 2: Choose ‘ Next ‘. Now I’ve been looking for a proper solution. Message 2 of Thanks a lot Rolando.

Check the below link to find out how you should do it this is not a standard uninstallation process: I would guess you would also gain access to the download link if you created a user account at Authentec to be able to logon for more site access.

Message 5 of Then go to ‘ Driver ‘ tab and write here which driver version You see there.